Macrotech Solutions - About us

Founded in 2013 as a small IT company, Macrotech Solutions has since grown to become a full-service agency offering a comprehensive range of solutions around IT Sales, Service, web design and digital marketing.

The core focus of our business is to provide our customers access to sophisticated IT solutions as cost effective as possible. To help this happen we have partnered with some of Australia’s major IT suppliers. whether your looking for a commercial Computer for your office, massive networking for your company, need to outsource your complete IT department, Web development or maintain your Ecommerce setup, you’ll have access to experts with Macrotech Solutions.

Our Mission

Macrotech Solutions endeavours to bring simplicity and affordability helping small business customer achieve business growth with enterprise level technology

Our Vision

To be and be regarded as the best small business IT solution company in Australia.

Our endeavour is to provide the best technology solution to small business to greatly enhance their business growth.

How Can we help small Business

IT Support services

  • Server installation & maintenance
  • Networking & Network Security
  • Preventive IT maintenance
  • Ad hoc or one off maintenance or repair service
  • Workstation installation & service maintenance
  • Centralised Storage Solution (NAS)
  •  Point Of Sale implementation 

Clould Computing

  • Hosted Server (IAAS)
  • Cloud hosted backup solutions
  • Microsoft office 365, MYOB Live etc. (SAAS)
  • Hosted Application servers
  • Hosted Server thin client setup and maintenance.
  • File Sharing & collaboration solutions
  • Personal Cloud and backup

Service Centre

  • Computer repairs
  • Apple Mac repairs
  • System upgrades 
  • Data recovery & data migration
  • Chip level repair service
  • Tablet and POS repair
  • Hardware & Software repairs
  • virus & Malware removal
  • Insurance Claim assesment & Quote

Web Solutions

  • Web Development
  • UX & UI Design
  • Web Marketing
  • Social Media Marketing
  • Content Management
  • SEO & SEM

Database Management

  • CRM
  • Analytics
  • Database Administration
  •  Business Intelligence

Ethics and company governance

“Throughout our company, one thing is universally true with our staff at Macrotech: We care deeply about what we do and the impact we have with our customers and with the communities in which we work and live. It is personal to all of us.”

Awards and recognition

Year after year, Macrotech is recognized not only for business performance but also as the best IT Service provider in Frankston. Our customer reviews are our awards and serving thousands of customers year of after year is our recognition.

Customer Reviews

Macrotech Solutions Pty Ltd.
4.8
Based on 18 reviews
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Dot Grantham
Dot Grantham
2018-08-28T05:01:05+0000
Just picked up my computer that I thought was on it’s deathbed. It’s all fixed and purring like a kitten. Wonderful... service.read more
Jesper Qiu
Jesper Qiu
2018-08-26T15:21:15+0000
Dear Sir,How are you. This is Jesper from Xiamen City,China. We are the wholesaler for laptop parts, Tablet Parts... ,Cell phone parts and UV Curing Machine, our website is www.jlnlaptopparts.com, or you can send your inquiry to me by email at [email protected], I'm sincerely hope that we can establish good and long-term relationship, I will give you the best offer and service. Thanks. My Skype ID: jllaptopparts and Whatsapp +86 15959258351.Thank you very much!read more
Paul Fong
Paul Fong
2018-02-02T02:16:01+0000
Great service good communication and great job fixing my two Apple Mac Pro ‘s. two days sorted. Good business.
Andy
Andy
2018-01-24T08:16:20+0000
Fantastic service, super fast turnaround time and highly recommended ... Thank you Murali, my mac is now purring like a... jaguar, whereas yesterday it was on its deathbed ... will be recommending you to all my Mac friends ... 🙂read more
Dale Instone
Dale Instone
2017-12-30T07:55:46+0000
Great service and very fast turn around. Thank you so much for your help during the holiday period! Having previously... used the services of a number of other technicians, I've finally found my go-to guy. Cheers! 🙂read more
Bevan Lee Kannemeyer
Bevan Lee Kannemeyer
2017-11-03T05:33:57+0000
Excellent friendly service, fast turn around time and awesome results.
Ken Houghton
Ken Houghton
2017-08-29T20:48:01+0000
Outstanding service. Quick, courteous and will go beyond expectations to see the job is done.
Peta Angwin
Peta Angwin
2017-04-24T06:08:52+0000
The service was amazing, really friendly service, advice and with a caring and honest. My son is over the moon his IPad... is working again. Highly recommend this company.read more
Lisa Buckley
Lisa Buckley
2017-03-08T23:16:10+0000
Super happy with their service. Great pricing and quick turn around. Professional friendly staff that take time to make... sure you understand what's involved and give great advice when needed.read more
Lauren Hurle
Lauren Hurle
2016-05-02T11:03:42+0000
I took my HP laptop unannounced for assistance again and received outstanding service. The great people here have... fantastic knowledge and are more than happy to go above and beyond. Would highly recommend.read more
Elva Howson
Elva Howson
2015-07-16T03:25:20+0000
Thanks to the wonderful assistance I received from Murali my old XP system, which I love, has a new life. I can now... continue to enjoy using my computer with older software programmes that are not compatible with Windows 8.1. Customer service, communication, quick solution to problem and reasonable charge is highly recommended. I would never hesitate to use this business in the future. Many thanks Murali.read more
Anil Nancherla
Anil Nancherla
2015-07-12T13:15:39+0000
Chris Brookes
Chris Brookes
2015-06-05T09:38:50+0000
Excellent & prompt service. Friendly & a good price
Chandrashekar Chandrashekar
Chandrashekar Chandrashekar
2015-04-18T03:03:13+0000
Janine Graham
Janine Graham
2014-12-19T20:57:08+0000
Have used their services twice now. Cannot fault them. Just had a laptop screen replaced. Half the price of a... competitor and done in less than 48hrs. Other places estimated 1-2weeks minimum. Friendly service. Even lent us a charger whilst ordering a new one for us. Highly recommended.read more
Luke Weller
Luke Weller
2014-03-06T06:07:04+0000
I had a huge problem with my computer I could not find any of my files so i called Geeks to u. What a mistake that was.... The guy that came out had no idea what he was doing so i went to true local and found Murali at Macrotech. I took it around there and he had it fixed up for me in about 20mins and he installed norton anti virus so i wouldn't happen again. All of this and his cost was cheeper than Geeks to u in the first play. Highly recomend Murali as a computer repair guy, he is a legend.read more
Murali Babu
Murali Babu
2013-12-14T09:40:13+0000
Anand Kumar
Anand Kumar
2013-10-24T18:02:29+0000
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Google Testimonials

Macrotech solutions
4.7
Based on 39 reviews
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Daniel Ballard
Daniel Ballard
00:52 27 Nov 19
Friendly and professional, go the extra mile, would certainly recommend.
Betty Bishop
Betty Bishop
22:43 05 Nov 19
These guys were quick to fix my laptop which had a buggered screen and some serious software conflicts. Recommend 5... stars.read more
Craig H
Craig H
22:50 25 Sep 19
I needed urgent help last week when a document for a deadline I had would not open on my PC. In desperation I went into... Macrotech - not only did they recover the document, they printed me a copy. I cannot thank them enough for this act of kindness - they are absolute legends and 5 stars isn’t a high enough rating.read more
Rosie Alley
Rosie Alley
06:00 20 Aug 19
Very helpful, quick and well priced service.
Izydor Marmur
Izydor Marmur
05:01 11 May 19
We are most pleased to recommend Macrotech Solutions and especially Murali. Having been told by Apple that my G5... computer is too old to work on, I took it to Murali and now the computer works better that ever. And the cost was very reasonable.read more
Hel Spy
Hel Spy
02:51 27 Apr 19
Saved the day with a well priced screen replacement within 2 hours. Thanks for the great service
Margot Kiesskalt
Margot Kiesskalt
05:35 06 Apr 19
Extremely pleased with the service and customer experience when dealing with Macrotech Solutions in Frankston. They... are skilled and talented technicians and it’s gratifying to have a local computer supplier and support centre that one can trust, rely upon to make the right recommendations and that offers prompt and professional service at a reasonable price. The factor that really stands out for me is their customer focus. I had abandoned a Seaford-based computer retailer/repairer which delivered lacklustre after-sales service, culminating in a failed SSD a few months out of the 12-month warranty period. Their languid approach to repair assessment was enough to motivate me to shop around, which is how I found Macrotech. Macrotech completely outshines and outperforms its competitors. When you interact with them, their communications are positive, sincere, professional and framed around the customer’s interest. Macrotech is definitely my go-to for computer purchases and repairs from here-on.read more
codie allen
codie allen
06:42 18 Dec 18
Not only the best customer service I've ever had they also give the best advice. Free diagnosis and explanations in... layman's terms for the computer illiterate.read more
Ruth G
Ruth G
20:05 01 Dec 18
Great service! They fixed my Mac within a day, was affordable, recovered my data. This is where I will be going f I... have any issues with my computers from now on. Highly recommended!read more
vera pazourek
vera pazourek
05:09 09 Nov 18
We have recently received excellent customer service from Macrotech. This was our third experience and again we were... very happy with the assistance from Murali. His services are prompt and reasonably priced. We can highly recommend Macrotech for their professionalism and outstanding customer support. Thanks Murali .read more
Mac Dangerfield
Mac Dangerfield
20:06 12 Oct 18
This business provides fantastic professional and personable service. I have relied on them many times. Their... knowledge is second to none, they are amazingly helpful. Highly recommend.read more
Elaine Day
Elaine Day
08:35 21 Sep 18
Had our laptop repaired here. Recovered and replaced our hard drive, reasonable pricing too not like other places... I’ve been quoted at! Very quick service too.read more
Marion Scott
Marion Scott
06:30 15 Aug 18
Could not ask for better service. Quick, courteous and efficient.
Josh Pereira
Josh Pereira
09:33 17 Feb 18
Best technicians to help fix and optimise your gear. They've been so helpful with my laptops on a number of occasions... and they are very reasonable with their pricing. I experienced excellent service with Murali who was very helpful and efficient with his work.read more
James Arnold
James Arnold
06:39 19 Jan 18
Awesome service, sorted out our laptop issues very quickly and recovered irreplaceable family photos. Thanks again!
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